The VIVA Buyer Journey

I remember telling VIVA at the outset that even we didn’t know exactly what we wanted, but they never once gave up on us. And then one day they phoned to say they were sure they’d found us exactly what we were looking for. The moment we saw Al Lago, we knew our search was over and that we’d found the property we’d been dreaming of back in New York!

Mona Arain and Stefan Crites
New York

We have received first-class service. At all times VIVA has been extremely efficient and kind. Their attentive and friendly and assured nature has removed much of the stress involved during and after the purchase of our property and they continue to be of tremendous help even now. For after-sales customer service, VIVA is exceptional.

Susan Follett

We were picked up from where we were staying in Mijas Costa and here began our relationship with VIVA. That morning was a whirl of information, sitting in VIVA's very pleasant cool offices drinking coffee. . It only took two days exploring before we decided on a new-build, completed but only just released for occupation, at Arenal Golf. There were a few minor hiccups along the way, but nothing that VIVA couldn't resolve.

Ted and Pat Perry
United Kingdom

My husband and I had the pleasure of meeting your representative in April. We would like to say how extremely pleased we were with the manner in which he dealt with us. He was always super punctual for our meetings, at which he was very informative, helpful and patient. He has made our first purchase on the Costa del Sol a very good and an exceptionally memorable experience. We are recommending your company to our friends, and we ourselves have placed a deposit on a third property!

Z. Knarr

The Costa del Sol is perfect because it's an all-year-round destination that we can reach cheaply from the UK. We've done our holidaying all over the world and now we just want somewhere we can reach quickly, that's a home from home. We went out with VIVA and ended up buying on the first day.

Paul Cossins and Family
United Kingdom

The process of finding a property in Spain was made very easy by our VIVA consultant, and everything was explained in detail. We wanted a house outside the main tourist areas and so he took us inland. On our first trip out we found our new Spanish home. You have made our dream a reality and we can't wait to move to Spain in the near future. Thank you VIVA.

G. Hall

We bought our El Soto property from VIVA and were very pleased with the assistance and with the overall professionalism of your company. In a couple of years we will be in the market for a villa, and will not hesitate to return to VIVA.

Don and Carole Warner

We are the owners of a property which we purchased through VIVA in Riviera del Sol. Throughout the whole transaction we have been treated extremely well by all your team and the legal people your company put us in touch with. I have to say that VIVA made the whole process stress-free. While a lot of companies talk about after-sales service, VIVA really delivers. It is not often you find this in a company and I really believe this is VIVA’s ace card. We are delighted with our property and are now advising all our family and friends that if they are going to purchase a property to contact yourselves.

D. and F. Clancy

We wanted to buy a second home as an investment and Spain seemed like the best place to look, After an exhaustive search, we chose to settle in Benalmádena. We were thrilled when we heard about this development.

Richard and Simone Nash
England

We would both like to thank you very much indeed for your excellent service and attention to detail. As you know, estate agents have rather a bad reputation here in England but we can only say that we were very impressed by the way in which you dealt with our enquiry and showed us around.

Richard and Gill Peruscini
England